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OUR PAYMENT METHODS

PAYMENT SECURE UNTIL THE POINT OF DELIVERY

When you place an order with Twil, you are ordering direct from the winemaker/wine merchant, using a process specially designed for your protection in partnership with Stripe.

  1. The secure card payment transaction is conducted by Stripe when you place the order
  2. The winemaker prepares your order
  3. Twil organises the transport and ensures that the delivery goes ahead as planned. 
  4. Lastly, and only after delivery, Twil informs Stripe that the order has been complete and the payment can be transferred to the winemaker. 

Thus the winemaker has a secured payment, and the customer’s money is safeguarded until the wine has been received.

 

DIRECT PAYMENT ON WEBSITE OR APP

You have a choice of 3 payment methods for your orders on the website or app:

  • Visa
  • MasterCard
  • American express 
  • bank card (CB)

Twil recommands the use of Visa and Mastercard, and the use of european Cards.


 

GROUP PURCHASES

You can make group purchases and pay for them out of a kitty by using Pot Commun. (available in english as well)

Create your kitty with your friends on the Pot Commun website and collect the money you need. You can then place your order on the Twil website in the usual way, choosing “Pay by Pot Commun” instead of the card payment option at the end of the process. No additional charge will be made.

 

OTHER PAYMENT METHODS

We can also accept the following payment methods on request: Visa cards not listed below, American Express, JCB, Discover, Diners Club, bank transfer, cheque. Contact us by phone (+33 1 41 66 47 77) or email (service-client@twil.fr) with the header “Payment by bank transfer, American Express or cheque”.